I told them to replace the fan and they didn’t. I don’t know if the computer is fixed yet, but I’ll run some tests and see.
INCIDENTALLY . . . .
(quick rehash)
I took my computer (under warranty) to the Geek Squad. I told them it was overheating and to change the fans. They don’t do repairs in house, so they had to ship it off to one of their service centers. it took a month to get it fixed because the service center had to order parts.
(so . . . )
I got the computer back today and plugged it in.
I create an admin account and an account to update my blogs. This way, if I download something bad on my blog update account I can delete it and the computer should still be OK. Well, the Geek Squad removed all the passwords from my accounts. So, they had total access to my laptop.
I don’t care if they see I have an enormous amount of porn on my computer. I also have a few safeguards in place to protect my personal information (bank logins, etc).
However, a lot of people don’t do this and just use the browser “remember my login/password for this site”. Someone from The Geek Squad would have access to these accounts since your account isn’t secure.
BE CAREFUL AND PROTECT YOUR COMPUTER AND YOURSELF!
Stupid Geek Squad.
Sorry to hear about your experience with geek squad, but it doesn’t surprise me.
When Apple admitted my Mac was bad, that I would have to send it back and they would send me a new one, I made sure I was safe. I ran the disk wipe utility on the old machine before shipping it back.
If I had been in your situation, I would have backed up all my files, then removed them from the machine before sending it in for repair.
Other than massive amounts of gay porn I get from websites, I don’t have any incriminating photos of myself. So, I’m not too worried. If they’re shocked by the gay porn then they shouldn’t have been looking.
You’re absolutely right, though. In the future I’m going to try to do any repairs myself. However, next time I send my computer out for repair I’m going to wipe the disk clean.
Remember people . . . protect your privacy!